Community rules and child safety
Clash Of Guild is a friendly game for everyone. These rules apply to player and village names, clan names and descriptions, telegraphs and clan chat.
Be a good captain
- Be respectful, even to your rivals. Rivalry belongs on the battlefield.
- Help new players; share what you have learned.
- Keep your personal information (address, phone number, passwords) to yourself, and never ask others for theirs.
Not allowed
- Insults, harassment, threats and bullying.
- Hate speech or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability or nationality.
- Sexual content, and any content that sexualises minors.
- Violent extremism, illegal content, scams, spam and advertising.
- Impersonating other players or our staff.
- Selling or trading accounts or in-game items for real money.
Report and block
- Report: open a telegraph, long-press a clan chat message or open a player's card and tap Report. Choose a reason and, if you like, add a note. The reported content is sent to our moderators.
- Block: tap Block in the same places. You will no longer see that player's telegraphs, chat messages or friend requests. You can unblock them in Profile › Settings › Blocked players.
- You can also write to support@clashofguild.com.
What we do
Moderators review every report. Depending on how serious it is, we may remove content, rename an account, warn, mute telegraphs, or suspend an account temporarily or permanently.
Child safety
We have zero tolerance for child sexual abuse and exploitation (CSAE), including grooming and any sexualised content involving minors. Such accounts are closed permanently and, where the law requires, reported to the authorities (for example the National Center for Missing & Exploited Children or the relevant national authority). To report a child safety concern, use the in-game Report button or write to support@clashofguild.com with the subject "Child safety". Our child safety contact handles these reports with priority.
Last updated: 21 October 2026